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How can we help?
Have a question about an order, need technical support, or just want to say hello? We'd love to hear from you.
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Frequently Asked Questions
Where is my order?
You can track your order in real time through the Isokko app. Go to Orders and select the active order to see its live status.
Can I cancel or modify an order?
You can cancel or modify an order before it has been confirmed by the store. Once confirmed, please contact support for assistance.
What payment methods do you accept?
We accept Mobile Money, Visa, Mastercard, and cash on delivery depending on your location and the store.
How do I list my store or restaurant?
Fill out the contact form above with "Join as a Seller" selected, or click here and our team will guide you through the process.